No matter what size or type of business you're in, your documents must be managed. Whether you choose a paper-based system or a digital process is up to you, but advances in technology mean the latter is quickly becoming the preferred choice among businesses of all types and sizes.
A Summary of Benefits
If you're leaning toward a Document Management strategy, but you've been reluctant to get started, here's a brief synopsis of the most sought-after benefits.
1. Mitigate your risks
Paper-based systems are difficult or impossible to secure, and unmanaged electronic files kept on a desktop hard drive aren't much safer. A Document Management system protects your information from losses caused by network failure, human error, or natural disaster.
2. Improve employee productivity
The problems with paper and unmanaged digital files don't end with the issue of security. Statistics show that searching for information is a leading cause of wasted time and lost productivity for organisations of every type and size. A Document Management solution streamlines information from the time it enters your doors until it's needed again. You'll waste less time searching for documents and see huge gains in productivity across your entire organisation.
3. Improve customer service
Today's customer expects instant access to information and instant answers to their inquiries. There's no more efficient method for sending your customers to the competition than making them wait while your staff searches through paper files. In fact, your client may use the opportunity to put you on hold while they're browsing the website for your competitor. Document Management puts your data at your staff's fingertips, with real-time answers for every customer service contact.
To find out how to take cumbersome paper-based processes and transform them into an efficient electronic Document Management system, contact a member of the knowledgeable staff at Inland Technology today!